Privacy notice

This notice explains how ASOBI;co.ltd, operating YAGI Japan Shore Excursions, uses information when you request a Japan shore excursion or an online planning meeting.

Information you choose to provide

Our enquiry form collects your name, email address, request type and message, with optional fields for a WhatsApp number and party size. If you open it from a tour or sailing, selected trip details are shown on this website for you to copy into the form. For a planning meeting, you may provide preferred dates, times and your time zone. Please do not submit passport numbers, payment-card details, medical records or information that is not needed for the request.

How enquiry information is used

The details are used to reply, review local operating possibilities and prepare a tailored quotation. Submitting the form does not create a booking, hold inventory or confirm an excursion. Port timing, pickup, the proposed return-to-ship plan, inclusions and terms are confirmed in writing before a booking is accepted.

Enquiries and online meetings

“Open secure enquiry form” opens our Wix form in a new tab. Opening it does not submit a request. You may copy the selected trip summary into its message field; names, email addresses and other personal details are not placed in the form link. Only submitting the completed form sends those details to the dedicated YAGI account in Wix, our form and customer-management service provider. Our team separately confirms availability, meeting times and any tour booking. No payment is collected by the enquiry form.

The form uses Wix's hosting and spam-prevention systems, which may include reCAPTCHA. It asks for consent to use your details to respond to your request, separately from optional advertising consent. If an in-page enquiry form is available, only pressing its send button submits the request; a pending response is not a confirmed receipt. Preview versions do not send live enquiries or AI questions.

AI tour assistant

The optional AI assistant is powered by Wix Smart Chat. When you press “Send question”, your question and the conversation are processed by that service and can be reviewed by our team in the YAGI inbox. The assistant does not need your name or email to answer general questions. Selected trip details are not automatically sent to the AI, and this website does not save the conversation or visitor token in browser storage.

AI answers can be inaccurate. The assistant cannot confirm a booking, final price or availability. Use “Message our team” for a quotation or reservation request, and do not include payment, passport or sensitive medical information in chat. Sending a service question is separate from consent to optional analytics and advertising.

Optional analytics and advertising measurement

The site asks for permission before loading optional analytics or advertising measurement. If you accept, Google Analytics 4 and the YAGI Meta Pixel may load. If you choose necessary cookies only, those optional providers are not loaded and the website continues to work normally.

If you accept, measurement may include page path, referring website hostname, UTM campaign values, GCLID, GBRAID, WBRAID, FBCLID, the port or page that led to an enquiry and the contact channel selected. Opening an enquiry or chat panel is not measured as a confirmed submission, booking or payment. Names, email addresses, phone or WhatsApp numbers, chat questions and free-text requests are not sent in this website's browser measurement events.

Your analytics choice is kept in browser storage and a first-party cookie for up to 180 days, unless you clear it sooner. First and most recent campaign-attribution details are retained for up to 30 days after an accepted visit.

These first-party cookies use .yagijapanshoreexcursions.com, allowing your choice to be recognized across YAGI subdomains. Your choice and campaign data are not automatically shared with our other websites.

You can review or change your choice at any time using “Privacy settings” in the footer. Choosing necessary cookies only changes Google consent signals to denied, stops future YAGI measurement events, removes saved campaign details and removes known analytics or advertising cookies that this website can clear. The removal is attempted for both the current host and its applicable parent-domain scope. If an optional provider script was already loaded after an earlier acceptance, the page reloads so that script does not remain active.

Retention and security

Enquiry and meeting details should be kept only as long as reasonably needed to answer the request, provide agreed services, meet legal obligations or resolve a dispute. Essential hosting and abuse-prevention systems may process technical request information. No internet transmission or storage method is completely secure, so share only the information needed for the enquiry.

Your choices

You may ask about information connected with your request, request a correction or raise a privacy concern. Applicable rights and exceptions can depend on where you live and the legal basis for processing.